Ticketmaster $6M Class Action Settlement: Who’s Eligible
A Saskatchewan court approved a $6 million class action settlement against Ticketmaster, allowing eligible Canadians to receive compensation. The lawsuit claimed Ticketmaster used deceptive pricing practices, specifically “drip pricing,” which revealed additional fees late in the checkout process. While the company denied any wrongdoing, the company agreed to the settlement, which the court has now finalized.

Who Is Eligible?
You may be eligible for compensation if:
- You purchased tickets for a Canadian event (excluding Quebec) through Ticketmaster’s website or mobile app between January 1, 2018, and June 30, 2018.
- You are not an employee.
How Much Could You Receive?
Eligible users can receive an electronic gift card worth up to $45. The exact amount will depend on how many people submit claims.
Key details about the credits:
- The credit does not expire.
- It is transferable but non-refundable.
- It can be used only once for a single transaction.
After deducting $1.72 million in legal fees and $25,000 for the representative plaintiff, approximately $4.3 million remains to be distributed among eligible users.
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How to Claim Your Credit from Ticketmaster
You do not need to take any immediate action. Ticketmaster will notify eligible customers via email once the claims process begins. The email will include instructions on how to claim and redeem your electronic gift card.
If you do not receive an email but believe you are eligible, you can contact the claims administrator for assistance.
What Happens to Any Unclaimed Funds?
If funds remain after distribution, Ticketmaster and the plaintiff will allocate the remaining money to pre-approved organizations, subject to court approval.
For more details, visit the settlement website or check your email for upcoming instructions.
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More…
- https://dailyhive.com/canada/ticketmaster-canada-class-action-settlement
- https://economictimes.indiatimes.com/news/international/us/ticketmaster-to-reimburse-6-million-to-canadians-for-deceptive-pricing-in-class-action-lawsuit/articleshow/117693069.cms?from=mdr
- https://www.narcity.com/ticketmaster-class-action-lawsuit-canada
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