Bell and Zoom Launch AI-Powered ‘Workplace’ Platform for Canadian Businesses

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Bell and Zoom have joined forces to launch a new platform called Workplace from Bell and Zoom, delivering a powerful suite of AI-driven communication tools for Canadian enterprises. This exclusive partnership aims to revolutionize how businesses across the country manage hybrid work, with a focus on productivity, flexibility, and seamless collaboration.

Bell and Zoom

What Is ‘Workplace from Bell and Zoom’?

The platform is being marketed as an open collaboration system tailored to modern businesses. It integrates Zoom’s AI Companion — a tool that helps generate ideas, automate tasks, improve communication skills, and streamline teamwork through real-time feedback and smart suggestions.

Key features of Workplace from Bell and Zoom include:

  • Unified communications: One system for calling, video meetings, messaging, and file sharing.
  • AI-first capabilities: Built-in (not bolted-on) tools powered by Zoom’s AI Companion.
  • Hybrid work support: Seamless access across devices for remote and in-office teams.
  • Enterprise-grade security: Designed to keep sensitive data protected without compromising functionality.
  • Productivity-focused tools: Automations and AI support to reduce manual work and improve team output.

Available Exclusively Through Bell

This new offering is only available through Bell, Canada’s largest telecommunications provider. Businesses can access Workplace by contacting Bell directly. While Bell recommends using their internet service for optimal performance, it’s not a requirement. The platform works with any internet provider.

Bell is positioning this launch as a major step in its digital-first strategy, giving Canadian companies access to global-grade tools with local reliability.

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Why It Matters for Canadian Businesses

According to Frost & Sullivan, 64% of Canadian companies struggle with scalable communication tools, and 57% need unified platforms for calling, meetings, and messaging. Bell and Zoom’s partnership directly tackles those gaps.

Plus, 76% of IT decision-makers in Canada prefer purchasing communication solutions from trusted telecom providers—a stat that reinforces Bell’s strategic advantage in this space.

The move also helps Bell stay competitive as workplace communication trends shift toward AI-powered, all-in-one solutions that are easy to deploy across businesses of all sizes.

Do you think more Canadian businesses will embrace AI-powered platforms like this one from Bell and Zoom? Let us know below.

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    This $749K Toronto House Comes with a Pool and a Price Drop

    Ever heard of Driver Inc.? Canada’s trucking industry is calling it a $1B scam
    Canadian Trucking Alliance calls ‘Driver Inc.’ biggest threat to industry

    Robyn Miller · CBC News · Posted: Jun 25, 2025 4:00 AM EDT | Last Updated: 17 minutes ago
    man in truck
    Karanveer Singh came to Canada as an international student in 2018, chasing a better life. He says that journey took a detour when he started in the trucking industry. (Robyn Miller/CBC)
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    The national voice of the trucking industry in Canada is renewing calls for the federal government to pump the brakes on what it says is a $1-billion scam.

    The scam, which the Canadian Trucking Alliance (CTA) has coined “Driver Inc.”, occurs when companies incorrectly classify drivers as independent contractors, instead of employees to save money on payroll taxes.

    “We believe that in some parts of Canada at least a third of the companies and the drivers are participating in this, and it’s hurting us twofold as a society,” said Stephen Laskowski, CTA president and CEO.

    “Those are taxes that aren’t going into our [economy], and on the flip side of it, it’s about a 30 per cent advantage in the marketplace.”

    Laskowski described Driver Inc. as a tax evasion scheme and says some trucking companies are purposely misclassifying drivers to save money. He says drivers also lose labour protections including fair pay, overtime and vacation pay, as well as health and safety protections.

    In 2021, the government made it illegal for federally regulated employers to misclassify employees, and added penalties for non-compliance.

    Exposing the trucking industry’s underground economy

    5 hours ago
    Duration9:49
    The national voice of the trucking industry in Canada calls it a $1-billion scam and the biggest threat they’re facing. CBC explores “Driver Inc.”
    In a statement to CBC, Employment and Social Development Canada (ESDC) said that prohibition was strengthened in 2024 by placing the burden on employers to prove a worker is not an employee.

    However, Laskowski said more needs to be done, identifying Driver Inc. as the biggest current threat to the industry — including the ongoing Canada-U.S. trade war.

    “We have worked and pleaded with governments to address it, and the reality is they are starting to, but nowhere near to the level that needs to be done. Nowhere near,” he said.

    Companies target newcomers
    Driver Karanveer Singh agrees there’s a lack of enforcement against companies that break the law.

    Singh came to Canada from India’s northern Punjab state as an international student when he was 18 years old.

    “I’m trying to chase the Canadian dream,” he said.

    But Singh’s journey took a detour shortly after he got his commercial trucking licence. He said the first two companies he worked for misclassified him as an incorporated driver, and also never paid him.

    Singh was able to prove to the Canadian Labour Board that he had been misclassified and the companies were ordered to pay what he was owed.

    While he was able to collect from one of the companies, Singh said it’s unlikely he’ll ever see the nearly $40,000 owed by the second company.

    “Until the government enforces it, it is useless,” he said, referring to the court order. “These companies, they know what they are doing…. Most of the time they will find new immigrants, new truck drivers to target because they are so easy to target because every new immigrant is desperate for a job.”

    A difficult problem
    Part of the CTA’s solution involves lifting a moratorium on assessing penalties for failing to complete the fees for service box of the T4A tax slip.

    Laskowski said that would help the CRA identify and audit companies that rely heavily on incorporated drivers.

    However, it could also further slow an already sluggish system, according to Ottawa tax lawyer Dean Blachford.

    man in suit on parliament hill
    Stephen Laskowski says he’s been lobbying the federal government for 10 years to do something to even the playing field in the trucking industry. (Robyn Miller/CBC)
    “With penalties comes disputes and penalty relief requests that clog up the system even if they are for small amounts,” he explained in an email to CBC.

    “Meanwhile, the companies that are pushing the limits the most with Driver’s Inc. still might not comply with the T4A requirement and instead take further evasive means (such as using shell companies) to creditor proof themselves from having to pay the penalty if CRA ever identifies them.”

    In a statement to CBC, the CRA said it’s working toward lifting the moratorium before enforcement commences.

    It also said the agency is not aware of the analysis underlying Laskowski’s claim that Driver Inc. has resulted in about $1 billion in lost tax revenue, and “therefore cannot comment.”

    Driving down business
    The owner of Kriska Transportation Group in Prescott, Ont., is also urging the federal government to act, saying the Driver Inc. model is driving companies that do comply with tax regulations out of business.

    The unfairness makes owner Mark Seymour’s blood pressure rise.

    “It’s widely known, it’s not a dirty little secret. It’s out of control,” he said.

    man in suit in front of bench
    Ottawa tax lawyer Dean Blachford says identifying and auditing companies that rely heavily on incorporated drivers risks slowing down an already sluggish system. (Robyn Miller/CBC)
    Seymour has been in the business more than four decades, taking over Kriska from his late father in 1994.

    “I have competed as many of us have for many years based on price and service where price should be established from the same ground rules as everyone,” he said.

    “That’s paying appropriate taxes, treating people as employees and in the manner that the government would expect.”

    man in plaid shirt in front of white truck
    Mark Seymour, CEO of Kriska Transportation Group, says compliant companies such as his simply can’t compete with those using the Driver Inc. model. (Robyn Miller/CBC)
    Ron and Francie Langevin own P.A. Langevin Transport in Carleton Place, Ont., and say they, too, worry about the future.

    “There’s so much wrong with this industry right now,” Ron Langevin said, adding he suspects the companies that operate under the Driver Inc. model are so focused on profits that they also let safety standards slip.

    “These issues are falling through the cracks, and the next time you’re driving on a highway with a transport truck beside you I want you to look at it and I want you to wonder how safe am I, really,” Francie Langevin said.

    Safety blitz kicks off as Ontario sees transport truck crashes soar
    Hidden camera, internal memo reveal how unqualified truck drivers are getting onto Canada’s roads
    Singh said in his experience, that assessment is true. He recalled being trained by a very inexperienced driver who got them into trouble at the Port Huron border crossing.

    “He hit the concrete wall over there at the border, and I was so surprised. Like, this is supposed to be my trainer and he just like damaged the truck,” Singh said.

    On his next trip, Singh said he was asked to be the trainer.

    “They did not [tell] me a single thing and just gave me a new training driver for me to train,” he said. “They want their stuff delivered, they want their job done.

    “I think when these companies are allowed to operate, Canadians are not safe,” he said.

    man and woman in navy blue in front of transport truck
    Ron and Francie Langevin worry about the future of the trucking industry. They suspect companies that use the Driver Inc. model also cut corners when it comes to safety. (Robyn Miller/CBC)
    ESDC said it is taking action, recently entering into an information-sharing agreement with the CRA to help with enforcement and compliance.

    It also pointed to a dedicated team of inspectors focused exclusively on the road transportation industry across Canada. Since 2023, ESDC said the team has conducted about 540 inspections and held 320 education sessions across the country.

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