WestJet Faces Cybersecurity Incident, Operations Unaffected
WestJet confirmed a cybersecurity incident affecting its internal systems and mobile app. However, its operations, including flight schedules and services, remain unaffected. In a statement on June 14, 2025, the airline urged customers and employees to be cautious when sharing personal information.
WestJet has activated its specialized internal teams to collaborate with law enforcement and Transport Canada following the breach. The airline is focused on reducing potential impacts and protecting sensitive customer and employee data, but it has not disclosed the details of the incident.
Details of the Incident
WestJet stated that the breach has led to restricted access for some users to the airline’s app and internal systems. The airline is still working to understand the full extent of the breach but has emphasized that it is actively managing the situation to protect personal information. As of the latest update, WestJet has not provided additional information regarding the exact nature of the breach.
Cybersecurity in Canada: Rising Concerns
WestJet’s cybersecurity incident comes amid a rise in cyberattacks targeting Canada’s critical infrastructure. Other incidents include a breach at Emera and Nova Scotia Power in April 2025 and several attacks affecting school boards and retailers in recent years. These incidents highlight the growing concern over cybersecurity in the country.
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Previous Cybersecurity Breaches
This isn’t the first time WestJet has faced a cybersecurity challenge. The airline was previously impacted by a data breach in 2017 when profile data of WestJet Rewards members was compromised due to a third-party vulnerability. WestJet has since updated its security protocols to better safeguard its systems.
WestJet assured the public that it would continue to update customers as more information becomes available about the incident and its resolution.
More…
- https://toronto.citynews.ca/2025/06/14/westjet-says-it-is-dealing-with-cybersecurity-incident
- https://ca.finance.yahoo.com/news/westjet-probes-cybersecurity-incident-affecting-160859201.html
- https://calgaryherald.com/business/westjet-cybersecurity-incident-june-2025
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